Service

Excellent Service from CYCJET Team

Over the last 16 years, CYCJET (Henan Yuchang Industrial Co., Ltd) has developed into the leading manufacturer of smart inkjet coding & intelligent laser marking technology. The key element and motivation of the entrepreneurial behavior have always remained the same: dedicated to the best small & portable coding solution, creating more use-value for customers!

Free Pre-Sales Consulting

CYCJET team offers 12 hours of quick pre-sales response and free consulting. Besides, our professional team will make a reasonable printing and marking solution for customers. All of our customers could get any form of technical support.

Free Demo Testing

CYCJET team could make the inkjet printing and laser marking demo testing for free according to your working conditions, everything you want to print is available.

7-15 Working Days Quick Delivery

Our whole CYCJET team will be responsible for your orders. We have our freight forwarders, and we will do everything we can to get it to you all as soon as possible.

Strict Quality Control of Production

1. Raw Material Control

We have large, reliable raw material suppliers at home and abroad. There is a team who is only responsible for our material's production to ensure the high quality.

2. Workshop

We have high-class workshops and professional technical workers with more than 20 years of experience in the inkjet printing and laser marking field. Both production and testing could be done very well under their control.

3. Quality Control
Regardless of whether it is an inkjet printer or a laser marking machine, as long as the production of the machine is completed, the CYCJET team will continue to test the machine for 3-5 days. Let the machine run uninterrupted within 24 hours, to ensure that the machine can run normally when it reaches the customers, and there will be no bad quality problems.
 
4. CYCJET 100% Quality Guarantee
 

CYCJET team is the perfect service supplier in China, we have a professional service team to support customers to solve the trouble, 7/24 hours, online all the time. Usually, CYCJET promises a one-year warranty to all customers. During the warranty period, if any quality problems, we will send spare parts freely. Or you just need to return the printer to CYCJET, and you don't need to pay any fees. CYCJET will be in charge of all the problem fees.